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Privacy Policy

Privacy Policy

Definitions

In this Privacy Policy, the following terms shall have the meanings specified below:

  • "Personal Information" – Any information that identifies or can be used to identify an individual, such as name, email address, phone number, billing information, etc.
  • "We", "Us", "Our" – Refers to Green Apple Media Solutions.
  • "You", "Your" – Refers to the individual or entity accessing or using our services.
  • "Services" – Includes all products, services, websites, and digital platforms provided by Green Apple Media Solutions.
  • "Cookies" – Small files stored on your device that collect and track information about your browsing activity.
  • "Third Parties" – External companies or individuals that provide services or perform functions on our behalf.
  • "Data Controller" – The entity that determines the purposes and means of processing personal information.
  • "Data Processor" – The entity that processes personal information on behalf of the Data Controller.

Introduction

At Green Apple Media Solutions, your privacy is our priority. We are committed to safeguarding your personal information and ensuring that your data is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, including our website, social media pages, and other digital platforms.

By accessing or using our services, you consent to the terms of this Privacy Policy. If you do not agree with the practices described, please discontinue the use of our services.

1. Information We Collect

We may collect and process various types of information to provide and improve our services. The data we collect can be categorized as follows:

a) Personal Identification Information:

We may collect personal information that you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Company name and job title

b) Technical and Usage Data:

We may collect technical data when you interact with our website or services, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Geolocation data
  • Log files and activity logs
  • Usage statistics and interactions

c) Marketing and Communication Preferences:

We may collect your preferences related to receiving marketing communications and your responses to surveys or feedback requests.

d) Financial and Payment Information:

When you purchase our services or products, we may collect payment information such as:

  • Credit or debit card details
  • Billing address
  • Transaction history
  • Payment confirmation data

2. How We Collect Your Information

We collect information through various methods, including:

a) Direct Interactions:

You may provide personal information by:

  • Filling out forms on our website
  • Subscribing to our newsletters
  • Participating in surveys or feedback sessions
  • Communicating with us via email, phone, or chat

b) Automated Technologies:

As you navigate our website, we may automatically collect technical data using:

  • Cookies and similar tracking technologies
  • Analytics tools (e.g., Google Analytics)
  • Server logs and device identifiers

c) Third-Party Sources:

We may receive information from third-party service providers, such as:

  • Social media platforms when you interact with our content
  • Marketing and analytics partners
  • Publicly available databases

3. How We Use Your Information

We use the information we collect for the following purposes:

a) Service Delivery and Improvement:

  • To provide and manage our products and services
  • To personalize your experience and offer tailored content
  • To respond to your inquiries and provide customer support

b) Marketing and Communications:

  • To send you updates, newsletters, promotional materials, and offers
  • To analyze engagement and improve our marketing strategies
  • To conduct surveys and collect feedback

c) Transaction and Payment Processing:

  • To process payments securely and efficiently
  • To manage billing and invoicing
  • To detect and prevent fraudulent activities

d) Legal and Regulatory Compliance:

  • To comply with applicable laws and regulations
  • To respond to legal requests and protect our rights
  • To enforce our terms and conditions

4. How We Protect Your Information

We take the security of your personal information seriously. To protect your data from unauthorized access, use, or disclosure, we implement:

  • Encryption and Secure Protocols: SSL and HTTPS for secure data transmission
  • Access Controls: Restricted access to sensitive information
  • Data Anonymization: When possible, data is anonymized to reduce risk
  • Regular Security Audits: Periodic assessments of our systems and processes

Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

a) Service Providers:

We may share your data with trusted partners who assist in delivering our services, such as:

  • Payment processors
  • Marketing agencies
  • IT service providers
  • Analytics and reporting partners

b) Legal Compliance:

We may disclose your information if required by law or to protect our legal rights.

c) Business Transfers:

If Green Apple Media Solutions undergoes a merger, acquisition, or sale, your data may be transferred to the new entity.

6. Cookies and Tracking Technologies

Cookies are small text files placed on your device to collect information about your activity. We use cookies to:

  • Improve user experience
  • Analyze website performance
  • Deliver personalized content and ads

You can control cookie settings through your browser. Please note that disabling cookies may affect your experience on our website.

7. Your Data Protection Rights

You have the following rights regarding your personal information:

a) Access and Portability:

Request a copy of your personal data and transfer it to another service provider.

b) Rectification:

Request the correction of inaccurate or incomplete data.

c) Deletion:

Request the deletion of your personal data under certain conditions.

d) Restriction:

Limit the processing of your data in specific circumstances.

e) Objection:

Object to processing based on legitimate interests or direct marketing.

f) Withdrawal of Consent:

Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

8. Third-Party Links

Our website may contain links to other websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or store personal information from children. If you believe that a child has provided us with personal data, please contact us immediately.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once data is no longer needed, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with the "Last Updated" date.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

Green Apple Media Solutions
Email:info@gapplesolutions.in
Phone:+91 - 96469 97676